The service is accessible to all people over the age of 15 who recognize that they are suitable for cycling and have no medical contraindications.

By Smartphone: a personal code, issued by the mobile website, after online registration, allows you to collect, use and return a bicycle. It is strictly personal.

By contactless badge: After collecting your badge at an agency, you can take the electric bike to a station.

The service is accessible within the limits of available bicycles, 7 days a week, except in cases of force majeure or the development by the competent authorities of a total or partial, temporary or permanent restriction on bicycle traffic.

• 1 - With contactless badge
  
  
  Your subscription card (contactless badge) allows you to use the service at any time. The card will be automatically debited with the price of the service based on the duration of use. Correct return of the bike (beep and green LED on the attachment) marks the end of the period of use.
  
  To recharge the card you will need to go to the following point of sale in the town Grand-Bourg:
  
  • Opening hours from Monday to Sunday from 9am à 11am and from 3pm à 7pm



• 2 - Via mobile website
  
  
  As soon as the account is created, you will receive a 6-digit code. Enter this code into the bike's touchscreen. Choose your bike and confirm.
  The bike is freed from the attachment and you can make your journey in complete safety.
  To return the bike, simply identify a free attachment at the station. Put the bike down. The bike is secure and automatically recharged.
  To get a new bike again. Return to your account and request a new code.

To return your bike :

• Identify a free attachment with a “green” LED
• Place the bike in this hitch, all the way to the end of the hitch
• Do not move the bike during the closing process of the locking system
• 2 Short BEEPs + Green LED = trip ended and secured bike

Please contact the support team from Monday to Sunday 06.90.52.73.55.

If your bike faults (long beep and red LED), please secure the bike using its anti-theft lock device on another bike secured in it's dock. Please keep the lock key.
Contact the service which will tell you the procedure to follow: Monday to Sunday 06.90.52.73.35.

If the station is full and there is no more space available, please secure it with the lock on another bike and keep the lock key.
Contact the service which will tell you the procedure to follow: Monday to Sunday 06.90.52.73.35.

To recharge the card you will need to go to the following points of sale:

• Opening hours from Monday to Sunday from 9am à 11am and from 3pm à 7pm

General Conditions of Subscription and Use : Click here to open CGAU

Link to ebikes's user manual: Click here to open bicycle's manual